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TOS   

General

  • If an order exceedes 50 Euros, the you need to be at least 18 years old. Proof of age is required. I do work with parents or guardians.
     

  • 30% of a custom order are non-refundable. 
     

  • Payment plans are possible and can be customized to your preferences.

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  • Shipping is not included. I advise that parcels should be insured. I am not responsible for a lost a parcel and can't offer a replacement.

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  • If I cancel your order for any reasons, I will refund the payed amount, minus any fees like customs dutys or Paypal fees.
     

  • If you cancel your order, the refund amount will be determent by the work wich has already been done
     

  • I will not work with a Deadline.
     

  • Communication is important. In the case of "ghosting" I will deem this as a request of cancellation.

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  • Customs duties or other fees are not included in my prices.

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  • You don't have the right to alter my work.

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  • You don't have the right to claim my work as yours.

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  • You don't have the rights to create NFT's from my work.

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  • Watermarks and signatures musst not be removed from my work.

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  • All rights to my work belong to me.

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  • You don't have the right to sell or profit from my work without explicit permission.

Payment methods

- Sepa / bank transfers
- PayPal
- In person money transfers

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As a small business within the meaning of Section 19 (1) UStG, no sales tax is charged.

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  • I have the right to amend my policies if I feel they need revision.

  • Respect is the base a good buyer-seller experience.

  • If you hire me, you agree to these rules.

  • Thanks for reading and for the order :)

Artwork

  • Adoptables are non-refundable
     

  • I will not work with copy protected, discriminatory or racist content. This includes character, of which you don't have the owner ship or copyright.

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  • Work-in-progress updates will be given bevor I continue work by request or as i see fit.

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  • Proof of age is required if the commission includes NSFW content. You need be be older than 18 Years.
     

  • All rights to my work belong to me. Artwork can be used for personal use. Commercial use is allowed after explicit permission and a corresponding fee.
     

  • A cancellation in the sketching phase will result in a refund. (minus the 30% non refundable amount)

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  • I will not give a refund after the sketching phase.

Physical artwork

  • Warning! I own a cat. If you are alergic to animal hair, I strongly disadvise you from ordering.

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  • All products are not for kids! they are to be seen as collectibles.

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  • Work-in-progress updates and photos will be given before I continue work by request or as I see fit. I will only continue after your approval. small changes are possible. Larger changes will require a fee

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  • Communication is important. if you don't like something, please tell me as soon as possible.​

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  • If you request a cancelation you will recive a full refund. (minus the 30% non refundable amount) Your commission will be altert as i see fit and sold as a premade.
     

  • DarkRainbowDragon (Owner Kathrin Ahlemann) is not responsible for any injuries that my occure through the use of the product
     

  • All products are hand made and defects could occur

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  • information regarding warranty and repairs can be found under Warrant and Repairs

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